Support
A game by GameFlood LLC
info@gamefloodllc.com
RESPONSE TIME
Usually within a few days
Frequently asked questions
How do Stars work?
You earn 1★ for every 200 points you score, but only the first time you fully complete a puzzle — replaying one you’ve already finished is just for practice. Spend Stars on hints, extra attempts, Streak Freezes, or unlocking new Endless pages, or buy more in the Star Shop.
I bought a Star bundle but didn’t receive the Stars — what do I do?
This shouldn’t happen, but if it does: first, fully close and reopen Feudle — purchases that complete while the app is backgrounded are delivered automatically the next time it launches. If your Stars still haven’t shown up after that, email us with your purchase date and the bundle you bought, and we’ll sort it out.
How does the Daily Puzzle streak work?
Win the Daily Puzzle on consecutive calendar days (by your device’s clock) to build a streak. Missing a single day breaks it, unless you have a Streak Freeze banked — those apply automatically to bridge exactly one missed day.
How do achievements and Game Center work?
Achievements unlock automatically as you play — first wins, streaks, finishing entire puzzle packs, and more. If you’re signed into Game Center, unlocks report there too. If achievements aren’t showing up in Game Center, check that you’re signed in under Settings on your device.
Can I turn off the Daily Reminder notification?
Yes — open Settings inside Feudle and toggle Daily Reminder off. You can also manage notification permissions for Feudle from your device’s system Settings app.
I found a bug, or have an idea for the game.
We’d like to hear it — email us with what happened (or what you’d like to see), and include your device model and iOS version if it’s a bug report.
Still need help?
Email info@gamefloodllc.com and we’ll get back to you.